Making the Results Justify the Means
Decision makers need timely information before opportunity is lost. If the system cannot relate for you critical information on a real-time basis, it may actually be costing you money, in terms of customer loss, profit loss, unnecessary costs in labor, and more.
Sometimes the easiest way to tell which parts of your information system needs upgrading on a priority basis, is to identify the critical information you need from the system that you are not currently receiving. In virtually all organizations, there are key indicators, or important information derived results that indicate decisions made are working, profitability, gaps in your customer service, issues in human resources, and other indications. You may need to know indicators such as cost per employee (fully loaded) or revenue per employee in HR, or perhaps financial results that include billings and collections for cash flow. Through the use of key indicators, your system becomes a valuable decision making tool.
Ask for the example key indicators as described above via on-line reports and web form displays, and see what happens. Usually, the information needed will be scattered in disparate systems, or is not available. In many cases, you will be told that what you need will be very costly and time consuming.
Most systems vendors have not organized their data collection to supply critical answers. Most systems in use today utilize poorly designed databases that may process certain business transactions, but don’t properly integrate information.
Attune has designed an integrated system with a selection of more than 20 applications, and can provide you with ready-made dashboards and reports with computer-intelligent analysis of over 40 key performance indicators. That’s because we began with a single database architecture that supports an enterprise-wide data repository. You can use our applications, or you can connect to our database with information from other systems in order to aggregate information into meaningful dashboards and reports. In addition, custom indicators can be easily accommodated.
So as a decision maker, ask for the critical data that you need and Attune will help you get achieve the results. Attune can blend its information system with your current systems, fill gaps as needed, enhance or maximize processes, and deliver real-time information that will better support your decisions.
Attune, Inc. © 2009